Subprocessors
Third-party services we use to provide ClinixQM and process customer data.
Infrastructure Subprocessors
These services provide the core infrastructure for hosting and operating ClinixQM:
| Provider | Purpose | Location |
|---|---|---|
| Microsoft Azure | Cloud hosting, compute, database, storage, CDN | EU (Primary), US (Optional) |
| OpenAI | AI/ML processing for document assistance and analysis | US |
| Stripe | Payment processing and subscription management | US, EU |
Support & Communication Subprocessors
These services support customer communication and service delivery:
| Provider | Purpose | Location |
|---|---|---|
| Email Service Provider | Transactional emails (notifications, password resets) | EU/US |
Subprocessor Change Notification
We notify customers of changes to our subprocessor list at least 30 days before engaging a new subprocessor that processes customer data. Customers under a DPA may object to new subprocessors within this notice period.
Subscribe to subprocessor change notifications by contacting privacy@clinixqm.com.
Full subprocessor list: Enterprise customers can request a complete, detailed subprocessor list with DPA coverage information. Contact us for details.